We explore what people mean by “empathy” throughout history and establish a useful way of thinking about and practicing empathy (what we are calling core empathy). Understanding core empathy is an important and necessary step before we can discuss ways to develop and practice empathy in our daily lives. We examine the practical value of numerous techniques for developing and practicing core empathy. Specifically, we explore the skills of self-awareness, mindfulness, observation, active listening, showing compassion, conversing well with others, belonging and bonding, and the art of appreciation.

The second meet-up will be shortly after 8 weeks of training.

Maand 3: Fundamentals of leadership communication

This section explores what leadership communication is and why it’s so important for leaders and organizations. You’ll complete a Myers-Briggs assessment to understand your communication style. Learn literary techniques you can use to explain your message and make it more memorable. We explore essential language concepts and review how great leaders have used these to convey their messages.

Maand 4: Handling difficult situations

In this section you’ll learn how to effectively handle challenges such as delivering unpopular news, increasing team motivation, restoring credibility, and winning hearts and minds. Understanding how to adapt your message depending on the audience and situation. We look at the four key communication channels and how to select the right media for your message.

At the end of month 4 you will have completed your training and a beautiful certificate of participation will be waiting for you.

After the training?

After completing this training you will have access to your personal online learning environment for another 8 months, where you can search back through magazines and follow the latest updates.